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Common queries answered

Frequently asked Questions

Monday – 9:00am – 5:00pm
Tuesday – 9:00am – 5:00pm
Wednesday – 9:00 am – 5:00 pm
Thursday – 9:00am – 5:00pm
Friday – 9:00am – 5:00pm
Saturday – Closed
Sunday – Closed

You can expect 3-7 days to arrive

Yes. Please contact us before you place your order to discuss your requirements.

If you have already placed your order then please fill out the general enquiry form as soon as possible as changes to orders need to be requested before your bed is manufactured. 

Please use the contact form and select existing customer inquiries from the department drop-down.

We are able to keep hold of your bed for as long as you need. What you need to do is in the note section upon checkout leave your delivery instructions and we can get this all arranged for you. Please note we do need at least 3-4 weeks’ notice prior to your preferred delivery date. We can’t guarantee we will be able to deliver on the specified date however we will do our best to accommodate you!

We only ship to mainland UK.

Use the contact form on this page and select change delivery address from the department drop down. You will need to provide proof of your billing address.

The assembly service charges are £50.

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